Senior Enterprise Customer Success Engineer (Prisma AIRS)
Core
Senior technical advisor and lead AI Architect for global enterprise accounts, architecting scalable security solutions and driving AI adoption within Prisma AIRS.
Role type
Senior Enterprise Customer Success Engineer (Prisma AIRS)
Builds
Scalable security solutions and automated security workflows for Fortune 500 enterprises
Domain
Cybersecurity, Application Security, Data Security, AI Ecosystem
Deliverable
production ML models | product features
Required skills
Enterprise architecture, Prisma AIRS expertise, AI ecosystem mastery (agentic deployments, LLM vulnerabilities), API orchestration, SDLC, software-defined networking, data-driven account health modeling
Preferred skills
Occasional travel for on-site strategic client deployments
Technologies
Prisma AIRS, Salesforce, JIRA, Gainsight, Tableau, Claude Code
Responsibilities
Architect and deploy complex security solutions across global client environments; Guide enterprises on embedding intelligent agents and automated security frameworks; Champion predictive data analytics to evaluate customer environment health and eliminate churn; Act as ultimate technical escalation point for critical production environments
Seniority
Senior, hands-on IC with strategic advisory scope
