Senior Customer Success Engineer - Prisma AIRS
Core
Architect scalable security solutions and lead AI adoption for Fortune 500 enterprise accounts, serving as a principal strategic advisor and lead AI Architect.
Role type
Senior Enterprise Customer Success Engineer (Sr. CSE) / Lead AI Architect
Builds
Automated security workflows, intelligent agent integrations, and enterprise security blueprints for global clients
Domain
Cybersecurity, Application Security, Data Security, AI/LLM Ecosystem
Deliverable
production ML models | product features | client delivery
Required skills
Application security architecture, Data security, Advanced API orchestration, AI ecosystem & agentic deployments, LLM vulnerability management, Software-defined networking, AI automation platforms, Executive presentation
Preferred skills
Salesforce, JIRA, Gainsight, Tableau, Occasional travel for on-site deployments
Technologies
Prisma AIRS, Claude Code, Salesforce, JIRA, Gainsight, Tableau
Responsibilities
Architect and deploy complex security solutions across global client environments, Guide enterprises on embedding intelligent agents and automated security frameworks, Champion predictive data analytics to evaluate customer environment health and mitigate churn, Act as the ultimate technical escalation point for critical production environments
Seniority
Senior, hands-on IC with strategic advisory scope
