Practice Lead
Core
Serve as the premier technical, operational, and delivery authority for Cortex and Cloud portfolios, bridging global strategic engineering standards with regional field execution to drive predictable customer outcomes.
Role type
Senior matrix leadership (Practice Lead)
Builds
Enterprise cybersecurity and AI-driven automation solutions (Cortex XDR/XSIAM/XPANSE, Cortex Cloud, Prisma Cloud)
Domain
Cybersecurity / Cloud Security / AI in Security Operations
Deliverable
production ML models | product features | client delivery
Required skills
Large-scale transformational services leadership, strategic operations & high-growth scale, executive stakeholder management, AI & security automation proficiency, framework architecture, C-suite communication
Preferred skills
Domain & platform expertise (Cortex, Prisma Cloud, EDR/XDR, SIEM/SOAR, CNAPP)
Technologies
Cortex XSIAM, Cortex XDR, Cortex XPANSE, Prisma Cloud, AWS, Azure, GCP
Responsibilities
Drive regional excellence and localized adoption of global COE methodologies; orchestrate alignment between Professional Services and Customer Success; manage executive escalation and governance for complex delivery challenges; enforce unified lifecycle management from implementation to value optimization; design operational boundaries between PS and CS; spearhead AI readiness and enablement for field teams; establish and track operational KPIs for delivery quality and time-to-value.
Seniority
Senior, hands-on IC with strategic oversight