Practice Lead
Core
Serve as the premier technical, operational, and delivery authority for Cortex and Cloud portfolios, bridging global strategic engineering standards with regional field execution to drive predictable customer outcomes.
Role type
Senior matrix leadership (Practice Lead)
Builds
AI-powered operational consistency, repeatable asset-driven execution models, and unified delivery frameworks for enterprise cybersecurity solutions.
Domain
Cybersecurity, Cloud, AI/ML (SecOps)
Deliverable
production ML models
Required skills
Transformational services leadership, strategic operations, executive stakeholder management, AI & security automation proficiency, framework architecture, C-suite communication, domain & platform expertise
Preferred skills
Experience with Cortex (XDR/XSIAM/XPANSE), Cortex Cloud, Prisma Cloud
Responsibilities
Drive regional excellence and localized adoption of global COE methodologies; orchestrate alignment between Professional Services and Customer Success; manage executive escalation and governance; enforce unified lifecycle management; design operational boundaries; implement AI-driven standardization; partner with Sales/GTM on deal architecture; manage performance, capacity, and risk; enable field teams on new product features.
Seniority
Senior, hands-on IC with strategic oversight
