Director, Engagement Managers - UKI
Core
Lead a team of Engagement Managers to deploy Workday cloud solutions for enterprise customers in the UK and Ireland, ensuring successful implementations and customer outcomes.
Role type
Director, Professional Services Delivery
Builds
Workday HCM and Financials implementations for enterprise clients
Domain
Enterprise HR & Finance Software (SaaS)
Required skills
Large-scale SaaS implementation leadership, team development, customer success management, risk mitigation, AI strategy adoption, cross-functional partnership, business acumen
Preferred skills
Experience with Workday HCM and Financials, executive presence, conflict resolution, project management, AI tool curiosity
Technologies
Workday, AI tools
Responsibilities
Develop and grow Engagement Managers' skills and careers, ensure high customer satisfaction and value realization, oversee deployments and resolve risks, improve deployment methodology, guide customers on AI adoption within Workday
Seniority
Director, hands-on leadership