Sr. Product Manager - Observability
Core
Own the product vision and roadmap for Workday's next-generation, multi-petabyte scale Observability Platform, with a primary focus on Distributed Tracing and AI-powered detection/triage capabilities.
Role type
Senior IC Product Manager (Technical)
Builds
AI-assisted observability tools (anomaly detection, root cause summarization, triage assistance) for internal engineering and SRE teams.
Domain
Cloud Infrastructure / Observability / Applied AI/ML
Deliverable
production ML models
Required skills
Distributed Tracing (OpenTelemetry, span analysis), AI/ML for anomaly detection (time-series forecasting, clustering), LLM-based summarization, technical architecture review, stakeholder research, product strategy
Preferred skills
Prior software engineering/SRE/ML background, experience with vector databases/graph correlation, productionizing ML models for incident management
Technologies
OpenTelemetry, Iceberg, ClickHouse, Tempo, Mimir, Grafana, Kafka, Elasticsearch, LLMs, Vector Databases
Responsibilities
Define requirements for AI-enabled anomaly detection and LLM-based root cause analysis; partner with ML engineering on model evaluation and feedback loops; conduct stakeholder research on debugging pain points; write technical product specs; track success metrics (MTTD, MTTR, precision/recall)
Seniority
Senior, hands-on IC
