Sr. Product Manager - Observability
Core
Define product vision and roadmap for Workday's next-generation, multi-petabyte scale Observability Platform, focusing on Distributed Tracing and AI-powered detection/triage capabilities.
Role type
Senior Product Manager (Technical, hands-on IC)
Builds
AI-enabled anomaly detection, LLM-based root cause summarization, and triage assistance features for internal engineering and SRE teams.
Domain
Cloud infrastructure, Observability, Applied AI/ML
Deliverable
production ML models | product features
Required skills
Distributed Tracing (OpenTelemetry, span analysis), AI/ML for anomaly detection (time-series forecasting, change-point detection), LLM-based summarization, Model evaluation frameworks, Technical architecture understanding, Product strategy
Preferred skills
Prior software engineer/SRE/ML engineer background, Experience with observability platforms (Datadog, Grafana, Splunk), Vector databases/embedding search, Graph-based correlation techniques
Technologies
OpenTelemetry, Kafka, Elasticsearch, ClickHouse, Tempo, Mimir, Grafana, Iceberg, S3, LLMs, Vector databases
Responsibilities
Own product vision and roadmap for Observability with focus on Distributed Tracing; Define requirements for AI-enabled anomaly detection and LLM-based triage; Partner with ML engineering to define model requirements and evaluation metrics; Conduct stakeholder research on debugging pain points; Write detailed product requirements and specs; Track success metrics (MTTD, MTTR, detection precision).
Seniority
Senior, hands-on IC