Mitarbeiter:in Innendienst – Backoffice & Fakturierung (m/w/d)
Core
Operative Abwicklung und Bearbeitung von Technikeraufträgen, Erstellung und Nachverfolgung von Angeboten, sowie operative Rechnungsadministration (Rechnungslegung, Reklamationen, Gutschriften) im Backoffice.
Role type
Backoffice & Invoicing Specialist
Builds
Service solutions for intralogistics customers
Domain
Intralogistics / Industrial Equipment
Required skills
SAP, MS Office, invoice administration, offer creation, data management, internal coordination, customer communication
Preferred skills
experience in backoffice or invoicing, spare parts knowledge, proactive customer approach
Technologies
SAP, MS Office
Responsibilities
Process technical service orders in systems, create and track customer offers, maintain master/price/order data, handle invoicing and credit notes, coordinate with service technicians and sales, communicate with customers via phone and email
Seniority
Entry to Mid-level, operational IC