Senior Salesforce Developer
Core
Design, develop, test, and deploy customized Salesforce Service Cloud and Agentforce Service Agent solutions to automate customer service workflows.
Role type
Senior Salesforce Developer (Service Cloud & Agentforce)
Builds
Service Cloud ecosystem, Agentforce Service Agents, Apex classes, LWC, Flows, and integrations
Domain
Enterprise Software / Customer Service / Salesforce Platform
Deliverable
production ML models
Required skills
Apex, Lightning Web Components (LWC), SOQL/SOSL, Flows, REST/SOAP APIs, Git, CI/CD tools (Copado, Gearset, SFDX), Data Cloud (Data 360), Service Cloud configuration, Agentforce Service Agent configuration
Preferred skills
Sales Cloud, Prompt Engineering, LLM-based automation, Agile/Scrum
Technologies
Salesforce, Agentforce, Data Cloud, Apex, LWC, Flow, Git, Copado, Gearset, SFDX
Responsibilities
Design and deploy Service Cloud and Agentforce solutions; Develop Apex, LWC, and integrations; Collaborate with stakeholders to translate requirements; Troubleshoot and optimize implementations; Ensure code quality via testing and reviews; Document technical designs.
Seniority
Senior, hands-on IC
