Senior Billing & Collections Specialist
Core
Subject matter expert responsible for process engineering, complex receivables management, deductible program administration, and collections negotiations to drive premium collection and improve cash flow.
Role type
Senior IC billing and collections specialist
Builds
Digital and manual controls for receivables and deductible programs
Domain
Insurance (P&C)
Required skills
complex receivables management, deductible program administration, collections negotiation, stakeholder management, process engineering, escalation resolution, offshore team coordination, mentorship
Preferred skills
none stated
Technologies
none stated
Responsibilities
Manage complex deductible billing and cash application activities, negotiate payment arrangements and collection strategies, serve as primary contact for complex broker and agent issues, act as escalation point for offshore teams, coach and mentor junior specialists, identify trends and implement process improvements
Seniority
Senior, hands-on IC with mentorship responsibilities