Implementation Specialist II
Core
Configure and test cloud-based banking software solutions for U.S. banks and credit unions, guiding clients through UAT and ensuring production readiness.
Role type
Implementation Specialist (SaaS)
Builds
Digital sales and service platform for financial institutions
Domain
Fintech / Banking
Deliverable
client delivery
Required skills
software configuration, functional and integration testing, project scheduling, ticket management, requirements gathering, third-party vendor coordination, test case writing, troubleshooting, documentation management
Preferred skills
banking or finance industry experience, knowledge of mobile banking applications, Internet routing protocols, Atlassian tools (Jira, Confluence)
Technologies
Jira, Workfront, Google Workspace, Microsoft Office, AIO Tests
Responsibilities
Manage configuration and issue tickets; assist Technical Consultants with requirements gathering; perform software configuration and customizations; conduct functional and integration testing; track and report project progress; research and resolve configuration questions; become a subject matter expert for products and integrations
Seniority
Mid-level, hands-on IC