Digital Solutions Manager
Core
Lead the planning, governance, and delivery of digital solutions to support business growth and enhance client experiences across omni-channel platforms in the luxury retail sector.
Role type
Senior Digital Solutions Manager (Strategy & Delivery)
Builds
Digital solution portfolio, omni-channel CRM initiatives, and LINE Official Account/Mini-App integrations
Domain
Luxury Retail / Digital Transformation / CRM
Required skills
Digital Solution Management, Technology Project Management, Business Relationship Management, System Integration, Enterprise Application Landscapes, Backend & Integration (JavaScript/TypeScript, NodeJS, API), Cloud & DevOps (Azure, CI/CD), Architecture & Governance, Web Technologies (React, Angular), Agile/Scrum, Vendor Management, Stakeholder Engagement
Preferred skills
Salesforce ecosystem, LINE integration framework
Responsibilities
Manage digital solution portfolio alignment with business priorities, lead end-to-end project delivery from demand intake to post-launch support, translate business needs into actionable roadmaps, facilitate prioritization and resource balancing, establish project governance and risk mitigation, manage external vendors and service providers, serve as primary point of contact for stakeholders, oversee solution lifecycle enhancement and adoption, promote best practices in delivery and governance
Seniority
Senior, hands-on IC with strategic oversight
