Boutique Director - Somerset, MI
Core
Lead and develop a Fragrance & Beauty boutique team in Troy, Michigan, driving sales, client experience, and operational excellence for CHANEL.
Role type
Boutique Director (Retail Management)
Builds
Fragrance and beauty retail operations and client experiences
Domain
Luxury Retail / Fragrance & Beauty
Deliverable
product features
Required skills
Team leadership and development, Sales performance management, Client experience and clienteling, Operational budgeting and inventory management, Visual merchandising standards, Recruitment and onboarding, Loss prevention and security, Omni-channel strategy
Preferred skills
Foreign language skills, Bachelor's degree
Technologies
CRM systems, Scheduling tools
Responsibilities
Coach and develop boutique staff, drive sales objectives and KPIs, manage store operations and budgets, maintain brand image and visual standards, resolve client issues, oversee recruitment and scheduling, ensure loss prevention compliance
Seniority
Senior, hands-on IC