Account Manager - John Lewis Glasgow
Core
Lead a dynamic team in the Fragrance & Beauty division to drive retail excellence, manage counter operations, and deliver exceptional client experiences for CHANEL.
Role type
Senior retail team leader (Account Manager)
Builds
Retail counter operations, client relationships, and team performance in luxury beauty stores
Domain
Luxury retail / Beauty & Fragrance
Deliverable
product features
Required skills
Team leadership, coaching and mentoring, business planning, KPI analysis, clienteling, operational management, brand standards enforcement, recruitment support
Preferred skills
Luxury or premium retail experience, beauty/fragrance industry knowledge, strategic thinking, commercial awareness
Responsibilities
Inspire and develop a high-performing team, manage day-to-day retail operations, contribute to business planning and forecasting, recruit new clients, oversee brand activations and events, uphold brand standards
Seniority
Senior, hands-on IC