Boutique Director - Century City, CA
Core
Lead the Fragrance & Beauty boutique operations, driving sales, managing team development, and delivering an exceptional client experience for the House of CHANEL.
Role type
Boutique Director (Retail Operations & People Leadership)
Builds
Fragrance & Beauty retail boutiques
Domain
Luxury Retail / Beauty & Fragrance
Deliverable
product features
Required skills
Team leadership and development, Sales strategy and KPI management, Client experience management, Operational budgeting and inventory control, Visual merchandising standards, Recruitment and onboarding
Preferred skills
Foreign language skills, Passion for CHANEL heritage
Technologies
CRM systems, Scheduling tools
Responsibilities
Coach and develop boutique staff, drive sales objectives and manage KPIs, manage store operations and inventory, maintain brand image and visual standards, resolve client issues, oversee recruitment and onboarding
Seniority
Senior, hands-on IC