Digital Solution Manager
Core
Lead planning, governance, and delivery of digital solutions (LINE Official Accounts, Mini-Apps, CRM ecosystem) to enhance luxury client experiences in Taiwan.
Role type
Senior Digital Solution Manager (Strategy & Delivery)
Builds
Omni-channel CRM initiatives, LINE integrations, and digital platforms for luxury retail clients
Domain
Luxury Retail / Digital Transformation / CRM
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Digital solution portfolio management, end-to-end project delivery, business partnership, cross-functional collaboration, demand & roadmap management, governance & risk management, vendor management, solution lifecycle management
Preferred skills
Salesforce ecosystem familiarity, LINE integration framework familiarity
Technologies
JavaScript, TypeScript, NodeJS, Azure, React, Angular, API integrations, CI/CD
Responsibilities
Manage digital solution portfolio aligned with business priorities; Lead end-to-end delivery of digital initiatives from planning to post-launch; Translate business needs into actionable roadmaps; Partner with technical teams and stakeholders to coordinate requirements and execution; Establish project governance and monitor progress; Manage external vendors for quality and cost effectiveness; Drive prioritization and resource balancing across competing initiatives
Seniority
Senior, hands-on IC with strategic oversight
