Assistant Boutique Manager
Core
Assist the Boutique Manager with the efficient day-to-day management of the CHANEL Bloor Boutique, focusing on customer experience, sales performance, and team leadership.
Role type
Assistant Boutique Manager
Builds
Luxury fashion retail operations and customer relationships
Domain
Luxury Fashion Retail
Deliverable
product features
Required skills
Sales expertise, team coaching, customer relationship management, visual merchandising standards, inventory and security management, operational planning, conflict resolution
Preferred skills
French language proficiency, passion for watches and jewellery, strategic problem-solving
Technologies
CRM systems
Responsibilities
Oversee and support the team in upholding CHANEL Charter standards for customer service; drive and track sales objectives; coach staff on product knowledge and selling skills; monitor visual standards, stock security, and product quality; manage team schedules, quotas, and daily briefings; ensure adherence to dress code and grooming guidelines.
Seniority
Mid-level, hands-on IC