Shop manager- John lewis- Oxford Circus- 40 hours
Core
Lead a shop-in-shop team to drive sales, deliver exceptional customer experiences, and maintain brand standards within a dynamic retail environment.
Role type
Shop Manager (Retail)
Builds
Shop-in-shop sales performance and customer loyalty
Domain
Fashion retail
Deliverable
product features
Required skills
Team leadership, sales goal management, customer experience management, inventory and stock management, visual merchandising, retail metrics analysis, Microsoft Office proficiency
Preferred skills
Adaptability, resilience, digital tool usage
Responsibilities
Inspire and coach the host store team to build a culture of accountability; Meet and exceed sales goals while analyzing reports to develop action plans; Lead the team to prioritize inclusive, high-quality customer experiences; Ensure the shop-in-shop and stockroom are well-maintained and organized; Collaborate on visual merchandising strategies and ensure consistent execution; Manage the client database to identify opportunities for engagement and growth.