Specialist, Digital Personalization & Testing Operations
Core
Execute digital personalization and A/B testing programs on Chanel.com to deliver tailored site experiences and deepen client relationships.
Role type
Specialist, Digital Personalization & Testing Operations
Builds
Personalized site experiences and testing initiatives for Chanel's digital platform
Domain
Luxury retail e-commerce
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Digital personalization platform management, A/B testing execution, QA testing, HTML/CSS/JavaScript conceptual understanding, Google Analytics, stakeholder collaboration
Preferred skills
Monetate platform experience, Contentsquare experience, UX Research
Technologies
Monetate, Google Analytics, Contentsquare, HTML, CSS, JavaScript
Responsibilities
Implement personalization and testing initiatives in the experience management tool, manage operational workflows and IT tickets, conduct user acceptance testing and production QA, monitor live experiences for anomalies, analyze test performance and compile results, document processes and playbooks
Seniority
Specialist, hands-on IC