Team Manager Wealth Support
Core
Lead a team of associates in client onboarding, servicing, and trade execution while actively engaging in day-to-day operations and resolving high-priority client escalations.
Role type
Senior Team Manager (Wealth Support)
Builds
Client service operations and trade processing workflows for Canadian investors
Domain
Wealth Management / Financial Services
Required skills
Team leadership, client service management, trade execution, risk management, process improvement, regulatory compliance, audit coordination, mentorship, bilingual communication
Preferred skills
CIRO registration, Canadian Securities Course (CSC), Wealth Management Essentials (WME), Life License Qualification Program (LLQP), Chartered Life Underwriter (CLU), Certified Financial Planner (CFP), experience with Unifide/Broadridge/Portfolio Aid
Technologies
Unifide, Broadridge/Dataphile, Portfolio Aid
Responsibilities
Oversee escalations and client concerns, enhance performance and compliance processes, manage advisor onboarding, execute investment recommendations, liaise with custodians, coach and mentor staff, develop business process manuals, manage audit requests
Seniority
Senior, hands-on IC with leadership responsibilities