Enrollment and Billing Representative
Core
Handle enrollment and billing activities for clients and members in a call center environment, including verifying status, resolving issues, and processing accounts receivable.
Role type
Enrollment and Billing Representative
Builds
Membership and billing records, communications, and resolved member inquiries
Domain
Healthcare / Insurance
Deliverable
client delivery
Required skills
Billing and accounts receivable processing, data entry (10-key), customer service, financial aptitude, Microsoft Office, problem analysis
Preferred skills
Healthcare industry experience, finance experience, enrollment/billing experience, associate or bachelor's degree in business
Technologies
Microsoft Office Applications
Responsibilities
Verify enrollment status and make record changes, resolve membership and billing issues, process accounts receivable and reconciliation, create and distribute membership/billing materials, ensure service level metrics are met
Seniority
Individual Contributor, entry to mid-level