Security Operations Center Dispatcher
Core
Monitor CCTV, card access, and alarm systems; receive and dispatch security personnel to routine and emergency situations; perform electronic background checks.
Role type
Security Operations Center Dispatcher
Builds
Security response coordination for a health insurance organization
Domain
Healthcare security operations
Deliverable
physical/clinical work
Required skills
CCTV monitoring, radio communication, electronic dispatch system usage, background check processing, call logging (via careerplan.io/jobs/J288016-security-operations-center-dispatcher-at-highmarkhealth)
Preferred skills
APCO certification, criminology degree
Technologies
CCTV systems, radio systems, electronic dispatch systems, Microsoft Office
Responsibilities
Monitor CCTV and review video as requested; dispatch resources upon discovering issues; record all calls for service with demographic and timing details; dispatch calls via radio; receive and route calls/alarms from multiple sources; intervene on monitors when necessary.
