Client Service Manager / NY
Core
Partner with Client Managers to maintain and grow existing business, ensure positive account relationships, and resolve operational issues for group administrators.
Role type
Client Service Manager
Builds
Account relationships and service delivery for health insurance clients
Domain
Health Insurance / Insurance Services
Deliverable
client delivery
Required skills
problem solving, financial analysis, proposal preparation, process implementation, customer relationship management, benefit design analysis
Preferred skills
state-specific producer license for Life, Accident & Health
Technologies
financial reporting tools, market research databases
Responsibilities
Partner with Client Managers to maintain and grow existing business; Assist in preparation of benefit design analysis and proposals; Analyze operational business problems and provide resolution; Function as primary contact for day-to-day account service issues; Support customers during contract implementation and renewal.
Seniority
Mid-level, individual contributor