Manager Client Project Management
Core
Provide leadership oversight to a group of project managers within a value stream, ensuring delivery management processes are followed and supporting complex transformations in healthcare billing and financial operations.
Role type
Senior IC project management manager (healthcare billing & financial ops)
Builds
Healthcare billing, payment processing, reconciliation, and customer financial experience initiatives
Domain
Healthcare / Health Plan / Financial Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Project Delivery, Client Relationship Management, Team Leadership, Financial Planning, Cross-functional Team Management, Operational Risk Resolution, Regulatory Compliance, Budget Management, Stakeholder Management, Change Control
Preferred skills
PMP certification, Agile methodology, Large-scale operational transformation, Vendor management, Post-production stabilization
Technologies
None stated
Responsibilities
Manage hiring, termination, coaching, and performance of project managers; Assign project managers to specific work requests and review outputs; Allocate resources across the matrixed organization and resolve scheduling conflicts; Review project budgets, risk identification, and communication plans; Engage in Yellow/Red projects to resolve open issues and manage escalations; Validate budget and time tracking progress; Facilitate lessons learned and ensure project artifact archiving.
Seniority
Senior, hands-on IC with team leadership
