Patient Logistics Coordinator - AHN One Call
Core
Optimizing bed utilization and ensuring appropriate patient placement within hospital facilities by verifying insurance coverage and coordinating transfers.
Role type
Patient Logistics Coordinator
Builds
Efficient patient flow and bed assignment strategies
Domain
Healthcare operations / Hospital administration
Required skills
Medical terminology, Insurance verification, EMR data analysis, Multichannel phone system operation, Call center experience, PC multitasking
Preferred skills
Associates Degree, Prior experience in medical setting or high-volume customer service
Responsibilities
Leverage EMR data to resolve bottlenecks in patient flow, Facilitate patient transfers by collaborating with physicians and clinical teams, Monitor bed availability and cleanliness to minimize wait times, Analyze patient placement data to identify efficiency improvements, Precept and mentor new employees, Field incoming transfer request calls
Seniority
Entry-level to Individual Contributor