Commissioning Customer Service Administrator
Core
Provide administrative and operational support to the Commissioning department, ensuring efficient execution of activities, customer communications, reporting, and project tracking.
Role type
Administrative Support Coordinator
Builds
Commissioning department operations and customer service processes
Domain
Manufacturing / Engineering / Supply Chain
Deliverable
dashboards & analysis
Required skills
Scheduling, record keeping, database management, customer support, data compilation, reporting, basic research, documentation, Microsoft Office (Outlook, Excel, Word, PowerPoint), system administration
Preferred skills
SAP, Procore, Smartsheet, commissioning/manufacturing/construction/logistics/project operations experience, customer-facing administrative support
Technologies
SAP, Procore, Smartsheet, SharePoint, Microsoft Office
Responsibilities
Schedule activities and maintain records, review and update customer systems and databases, support customer calls and respond to routine requests, compile data and prepare reports, serve as central point of contact for administrative requests, assist with basic research and information gathering, maintain accurate documentation across multiple systems, collaborate with internal teams and external customers
Seniority
Entry-level to Mid-level