IT Manager (m/f/d)
Core
Manage day-to-day IT delivery for a portfolio of ~30 Lean & Operational Excellence applications in a global manufacturing environment, ensuring stability, compliance, and service levels.
Role type
Senior IT Manager (Application Portfolio)
Builds
Lean & Operational Excellence application tower (incidents, service requests, bug fixes, releases, upgrades)
Domain
Manufacturing / Operational Excellence / IT Operations
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
ITIL (incident/problem/change/release management), application lifecycle management, vendor/contractor management, budget tracking, stakeholder management, team leadership, GxP/regulated environment knowledge, Lean/continuous improvement processes
Preferred skills
Lean/continuous improvement processes, GxP/validated systems, matrix/shared-service structures
Technologies
ITIL, GxP, Lean tools
Responsibilities
Run day-to-day IT delivery for the applications in the Lean & Operational Excellence tower, Monitor the tower's ticket queue and produce weekly delivery reporting, Own change and release coordination for the tower's applications, Ensure application stability, performance, availability and compliance in a regulated manufacturing environment, Plan and execute application lifecycle work, Lead, coach and develop the tower's internal team, Manage the day-to-day performance of contracted external resources
Seniority
Senior, hands-on IC with team leadership
