Sachbearbeiter:in B2B Kundenservice Wohnungswirtschaft (Befristet)
Core
B2B customer service specialist for the real estate/energy sector, handling billing inquiries, account management, and debt collection for business customers.
Role type
B2B Customer Service Specialist (Billing & Accounts)
Builds
Billing processes, account management, and debt collection workflows for business customers
Domain
Energy / Real Estate Utilities
Deliverable
client delivery
Required skills
Business economics degree or commercial training with additional qualification, extensive experience in energy billing, SAP IS-U, MS-Office, debt collection, error list analysis
Preferred skills
Negotiation skills, self-driven goal achievement, interest in continuous development
Responsibilities
Handle billing inquiries for business customers, manage customer accounts and outstanding claims, process and analyze error lists to improve billing quality, support cross-functional projects
Seniority
Mid-level, hands-on IC