Telefonische Kundenbetreuung (m/w/d) von Bestandskunden B2B - Energiebranche Berlin / Voll- oder Teilzeit mind. 30 Std./Woche
Hybrid
Core
B2B customer support for existing energy customers regarding electricity and gas contracts, finding solutions and maintaining data accuracy.
Role type
Customer support specialist (B2B energy)
Builds
Customer service interactions and data management for energy supply contracts
Domain
Energy sector (electricity and gas)
Deliverable
client delivery
Required skills
Customer service, data entry and management, contract administration, numerical understanding, written and verbal communication
Preferred skills
Experience in the energy sector
Technologies
None stated
Responsibilities
Handling customer inquiries via phone and email, clarifying issues between customers and energy suppliers, maintaining customer data
Seniority
Entry to Mid-level