Continuous Improvement Manager
Core
Drive operational excellence and stabilization across German sites by eliminating bottlenecks, refining core processes, and embedding sustainable ways of working.
Role type
Continuous Improvement Manager (Operations Transformation)
Builds
Operational workflows and performance routines for records management and logistics sites
Domain
Records and information management, logistics, shared services
Required skills
Continuous Improvement methodologies (Lean, Six Sigma, Kaizen, PDCA, DMAIC), process auditing, stakeholder coaching, cross-site engagement, KPI governance
Preferred skills
Lean Six Sigma Green or Black Belt certification, experience in high-volume BPO or scanning/document processing environments
Technologies
Lean, Six Sigma, Kaizen, PDCA, DMAIC
Responsibilities
Conduct deep-dive reviews of throughput and cost drivers to implement pragmatic improvements; Establish robust daily and weekly performance routines; Provide coaching on decision-making and escalation handling; Audit daily implementation of security requirements and document operational workflows; Facilitate best-practice sharing across locations and moderate interfaces between IT and Operations
Seniority
Mid-Senior, hands-on IC