Process and Operational Excellence Delivery Manager
Core
Lead the deployment of a Lean Transformation and drive continuous improvement practices across business units to enhance operational performance.
Role type
Senior IC process and operational excellence delivery manager
Builds
Lean transformation initiatives and continuous improvement routines
Domain
Financial Services / Insurance / Operational Management
Required skills
Lean transformation leadership, continuous improvement practices, process mapping, root cause problem solving, performance management frameworks, project and program management, data interpretation, stakeholder partnership building, coaching and mentoring senior leaders
Preferred skills
LSS Black Belt, Lean Competency System, Prince2, Scrum Master, Agile PM
Technologies
Lean tools, process mapping tools, data analysis frameworks
Responsibilities
Lead the overall deployment of a Lean Transformation with specific responsibility of initiatives and continuous improvement practices and routines, Guide the current state and future state, implementation plan, along with impact and value of changes, Develop and nurture strong partnerships with Business Unit (BU) leaders to understand specific business issues and priorities, Guide training and problem solving workshops with senior managers & teams, Coach senior leaders to be effective in their roles as sponsors, Work with leaders and managers to provide continuous improvement updates and report outs to Senior Leadership, Coach & mentor AMS staff on LEAN practice and tactics, Drive the consistent use of Lean standards in the delivery of Value Stream or Function
Seniority
Senior, hands-on IC