Head of Digital Operations, Germany
Core
Lead day-to-day and long-term digital service delivery across multiple centers, shaping growth and profitability of a ca. €22M business while managing a team of ~200 professionals.
Role type
Senior leadership (Head of Digital Operations)
Builds
Digital transformation services, data centers, asset lifecycle management, and fine art storage logistics
Domain
Records and information management, digital transformation, data centers
Required skills
Strategic operational leadership, P&L management, financial forecasting, database reporting, document management solutions, LEAN/process optim methodologies, team building and coaching, compliance and safety standards management, cross-functional partnership
Preferred skills
MBA or advanced degree, experience with Kofax Capture/KTM
Technologies
Kofax Capture, KTM
Responsibilities
Manage and sustain business strategies, budgets, and operational performance; Build and coach a high-performing team of ~200 employees; Oversee service quality, labor utilisation, and customer satisfaction; Manage facilities, vehicles, health and safety (BHP) standards, and system conversions; Collaborate with Sales, HR, IT, and Finance partners
Seniority
Senior, hands-on IC