Service Delivery Technician (Monday-Friday)(2pm-10pm)
Core
Provide physical support for data center equipment including racking, cabling, and hands-on troubleshooting for customer requests in a critical environment.
Role type
Service Delivery Technician (Data Center Operations)
Builds
Carrier and cloud-neutral data solutions for customers
Domain
Data Centers / Information Management
Required skills
racking and cabling, troubleshooting, ticketing system management, shipping and receiving, process adherence, time management, customer service
Preferred skills
data center environment experience, customer service experience
Technologies
ticketing systems, data center infrastructure
Responsibilities
Perform server/network equipment racking and cabling, monitor and resolve service management tickets, handle inbound and outbound shipments, assist with recycling efforts
Seniority
Entry-level to Junior, hands-on IC
