Server Admin L2 Support
Core
Manage and optimize data center infrastructure, lead Level 2 incident resolution, and mentor a team of technicians to ensure high availability and seamless service delivery.
Role type
Senior Data Center Operations Engineer (L2 Support)
Builds
Data center infrastructure services for customers
Domain
Data Center Operations / Linux Systems / Virtualization
Required skills
Red Hat Enterprise Linux (RHEL) administration, Nutanix AOS/AHV management, Level 2 incident resolution, Root Cause Analysis (RCA), team leadership, Disaster Recovery (DR) execution, ITIL processes, database performance tuning (MySQL, MS-SQL, PostgreSQL), shell scripting, load balancer configuration
Preferred skills
ITIL certification
Technologies
Red Hat Enterprise Linux, Nutanix Acropolis, Apache, VMware, Hyper-V, MySQL, MS-SQL, PostgreSQL, PRTG, Zoho
Responsibilities
Manage and optimize data center infrastructure including Linux systems and virtualization platforms; Handle Level 2 technical escalations and conduct Root Cause Analysis; Direct and mentor a team of data center technicians; Execute Disaster Recovery drills and ensure compliance with ITIL processes.
Seniority
Senior, hands-on IC with team leadership