Systems Engineer (L2 Support)
Core
Provide expert technical advice, troubleshoot complex enterprise problems, and maintain the health of production systems and IT inventory for internal and external stakeholders.
Role type
L2 Systems Engineer (ICT Infrastructure)
Builds
ICT infrastructure and operations
Domain
Information Technology / Data Centers
Deliverable
infrastructure
Required skills
Linux, Microsoft Server, Nutanix, VMware, Microsoft SQL Server, local area networks, server installations, vulnerability remediation, patching, capacity management, ticketing system management, hardware and software troubleshooting
Responsibilities
Monitor system health and perform vulnerability remediation, patching, and capacity management; Monitor ticketing system to execute onboarding/offboarding requests and maintain IT inventory; Provide first and second-level support to resolve hardware and software malfunctions.
