Software Engineer II
Core
Provide dedicated hands-on support, incident response, and system health monitoring for microservices and Linux server environments in a 24/7 rotational shift.
Role type
Senior IC software engineer (operations & incident response)
Builds
Maintains system stability and resolves production incidents for Equifax's client-facing analytics platforms
Domain
Financial services / Cloud infrastructure
Required skills
Linux/Unix systems administration, Shell scripting (Bash, Python), Cloud platforms (AWS, Azure, GCP), SQL querying, Java code inspection, Incident triage, Root cause analysis, Microservices debugging
Preferred skills
Performance engineering techniques, Distributed systems troubleshooting, RESTful API debugging, Technical documentation
Technologies
Linux, Bash, Python, AWS, Azure, Google Cloud Platform, Jira, ServiceNow, SQL, Java
Responsibilities
Investigate and resolve Tier 2/Tier 3 technical issues and production tickets, Monitor microservices and Linux server environments for performance bottlenecks, Perform root cause analysis for complex outages, Execute environment configuration changes and application deployments, Escalate unresolvable software defects to development teams, Create and update technical runbooks and SOPs
Seniority
Mid-level, hands-on IC
