Systems Engineer, AWS Incident Response
Core
Lead high-severity incident response calls, triage complex failures across distributed systems, and drive incidents to mitigation in real time for AWS customers.
Role type
Senior IC Systems Engineer (Incident Response)
Builds
Incident response processes, detection mechanisms, dashboards, and automation tools
Domain
Cloud infrastructure, distributed systems, networking
Required skills
SRE, systems engineering, scripting (Bash/Python/Perl/Ruby), Linux, networking fundamentals, distributed systems, troubleshooting complex technical problems
Preferred skills
TCP/IP, HTTP, DNS, infrastructure-as-code (CDK/CloudFormation/Terraform/Ansible), incident management tooling, operational dashboards
Technologies
AWS, Linux, Bash, Python, Perl, Ruby, CDK, CloudFormation, Terraform, Ansible
Responsibilities
Lead high-severity incident response calls end to end; Own and run operational health reviews; Improve detection accuracy and speed; Deep-dive operational data to find systemic issues; Identify gaps in operational processes and build mechanisms to reduce time-to-detection/mitigation; Apply scripting, automation, and generative AI to accelerate incident response; Mentor peers in technical and operational strength
Seniority
Senior, hands-on IC