Director, Revenue Operations
Core
Oversee a multi-disciplinary Revenue Operations team serving as the operational engine for the global revenue lifecycle, integrating Business and Finance Operations to drive efficiency and scale.
Role type
Director, Revenue Operations
Builds
Global revenue lifecycle operations, automated financial workflows, and data-driven insights for business units.
Domain
Financial services / Workforce solutions / Global Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership and recruitment, process improvement methodologies (Lean/Six Sigma), automation implementation (RPA/AI), financial close coordination, audit and reconciliation, data processing and BI support, CRM and billing system management
Preferred skills
Bilingual English/Spanish, experience in financial services or workforce solutions industry
Technologies
Salesforce, GFS/Oracle, Tableau
Responsibilities
Manage day-to-day revenue cycle processes, recruit and coach a diverse RevOps team, lead responses to urgent business inquiries and special projects, identify bottlenecks and implement process improvements, digitize and automate standard operating procedures, oversee implementation of OPH strategic changes, manage regular data processing and ad-hoc BI requests, coordinate period-end financial close activities, lead internal and external audit activities
Seniority
Director, strategic leadership & team management