Customer Quality Engineer
Core
Manage customer quality issues, complaints, and audits while driving continuous improvement for automotive products.
Role type
Customer Quality Engineer
Builds
Safer, greener, and more connected mobility solutions
Domain
Automotive manufacturing and quality engineering
Deliverable
client delivery
Required skills
root cause analysis, corrective action management, APQP, PPAP/ISIR, 4M change, warranty analysis, cross-functional coordination
Preferred skills
English communication
Technologies
APQP, PPAP, ISIR, 4M change, 8D
Responsibilities
Manage customer quality issues and complaints including containment and root cause analysis; Manage ISIR/PPAP submissions and customer approvals; Support customer quality audits and ensure timely closure of findings; Monitor customer quality performance, warranty issues, and claims; Coordinate with Production, Engineering, and Manufacturing to resolve quality issues; Drive continuous improvement activities to prevent recurrence.
Seniority
Mid-level, hands-on IC