Senior Salesforce Administrator
Core
Manage a mid-sized global Salesforce instance (Lightning Sales and Service Cloud) and revenue reporting for departmental leaders.
Role type
Senior Salesforce Administrator
Builds
Enterprise CRM capabilities and revenue reporting dashboards
Domain
Life Sciences / Animal Health
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Salesforce administration, system backup/recovery, security management, capacity planning, project scoping, user support, test script development, user training, SOP creation, business relationship management, basic programming/coding
Preferred skills
Microsoft Power BI
Technologies
Salesforce Lightning Sales Cloud, Salesforce Service Cloud, Salesforce Reporting, Salesforce Dashboards, Microsoft Power BI
Responsibilities
Translate business needs into technical configurations, maintain system backup/recovery and patching, manage access and security, monitor system capacity and stability, scope projects and communicate results, solve user problems and support application utilities, serve as technical liaison on development teams, facilitate testing activities, create user guides and documentation, develop business relationships with clients and vendors, perform development activities as needed
Seniority
Senior, hands-on IC