Senior CS Technical Support Engineer
Core
Deliver technical support for Cymer deep ultraviolet (DUV) laser products in Integrator and Chipmaker Operations, diagnosing, troubleshooting, and repairing light sources at customer sites.
Role type
Senior IC technical support engineer (semiconductor equipment)
Builds
DUV light sources and photolithography imaging systems for chipmakers
Domain
Semiconductor manufacturing equipment / Optics / Laser systems
Required skills
DUV laser diagnostics, laser theory, system performance data analysis, troubleshooting complex electronic systems, procedure development, training delivery, SQL, LabVIEW, scripting engines, data visualization tools
Preferred skills
Electronics, software, mechanical engineering, optics background, DUV metrology systems, DUV excimer lasers, DUV Beam Delivery Systems, statistical analysis tools
Technologies
SQL, LabVIEW, FAST, Spotfire, Grafana
Responsibilities
Diagnose and repair malfunctioning DUV light sources using standard laser theories; escalate and resolve field issues beyond first/second-line support; identify and report design/reliability/maintenance issues to engineering; develop troubleshooting procedures, Technical Bulletins, and Field Service Alerts; support New Product Introduction (NPI) rollout with training and tool integration; administer development and release of Field Tools; work in customer clean-room production environments and laboratory settings.
Seniority
Senior, hands-on IC