IT R&D US Applications Engineering Team Lead
Core
Lead IT services delivery for ASML's Development and Engineering departments, managing Agile Release Teams and ensuring end-to-end service quality.
Role type
Senior IT Team Lead (Service Delivery)
Builds
IT services and solutions for chip development and engineering teams
Domain
Semiconductor manufacturing / IT Service Management
Deliverable
client delivery
Required skills
People management, stakeholder management, Agile/SAFe methodology, ITIL service management, project management, supplier relationship management, end-to-end ownership
Preferred skills
Technical background, Data and Information Security knowledge, understanding of software/hardware/mechanical domains
Technologies
Agile Release Trains (ART), SAFe
Responsibilities
Manage employees in Agile Release Teams, drive IT-business relationship management, ensure end-to-end service delivery, provide escalation/arbitration for end-user issues, manage supplier relationships, align with Agile Release Trains, ensure policy compliance, manage dependencies and expectations
Seniority
Senior, hands-on IC with management responsibilities
