Werkstudent Informationsmanagement (m/w/d)
Core
Manage service-relevant DATEV information delivery, handle service contacts, and support the implementation of AI-driven solutions for over 1 million customers.
Role type
Student Information Management Associate
Builds
Service information delivery, administrative processes, and AI-enhanced service tools
Domain
Software & IT Services / Information Management
Deliverable
production ML models
Required skills
Microsoft 365 (Outlook, Teams, PowerPoint, Excel), data management, process optimization, customer service, AI tool familiarity
Preferred skills
Experience in S&V environment, knowledge of UWG regulations, experience with Microsoft Copilot or ChatGPT
Responsibilities
Process service contacts and manage customer data, handle subscription management, process billing corrections, support process optimization, assist in AI solution implementation
