Business Analyst
Core
Onboard issuers and network partners to the Discover Network, acting as the primary operations contact for acceptance and transaction processing matters.
Role type
Senior Business Analyst (Payments Operations)
Builds
Onboarding processes, compliance adherence, and operational readiness for payment network participants
Domain
Payments / Financial Services
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Payments domain knowledge, contract interpretation, API/system connectivity concepts, batch file processing, Salesforce, Snowflake, Tableau, Blueworks, Google Workspace, Smartsheet, technical troubleshooting, compliance monitoring, client communication, project planning, presentation skills, problem-solving
Preferred skills
Bachelor's degree in Business, Technology, Finance, Engineering, or related field
Technologies
Salesforce, Snowflake, Tableau, Blueworks, Google Workspace, Smartsheet
Responsibilities
Onboard assigned issuers, issuer processors, program managers, and network partners to the Discover Network; maintain ongoing compliance with network rules, regulations, and program documents; research, respond to, and monitor compliance, risk, and escalation items; partner with sales and internal stakeholders on new programs and operational readiness; coordinate certification and release activities; resolve acceptance and processing issues; contribute to analytics, reporting, and continuous improvement initiatives
Seniority
Mid-level, hands-on IC
