Change Manager
Core
Lead and embed transformational organisational, process, and technology change across the online trading platform and ANZ transformation programme.
Role type
Senior Change Manager (18-month contract)
Builds
Online trading platform, B2B white label stockbroking platform, internal efficiency programs
Domain
Fintech / Regulated financial services
Required skills
Change management strategy, stakeholder management, process improvement, communications, training, readiness and adoption strategies, risk identification, governance, facilitation, influencing
Preferred skills
Experience in financial services, banking, wealth management, payments, fintech, or regulated environments
Technologies
None stated
Responsibilities
Develop and execute change management strategy; Assess organisational, operational, technology and customer impacts; Develop integrated change plans; Identify change dependencies, risks, resistance points and readiness requirements; Establish change governance, reporting and measurement; Translate future-state processes into clear impacts; Support development of new operating procedures; Identify opportunities to improve adoption; Ensure changes deliver sustainable improvements; Develop audience-appropriate communications; Support managers in leading teams through change; Establish baseline measures and track progress
Seniority
Senior, hands-on IC