Institutional Operations Executive
Core
Provide technical operational support to the CMC Connect team and institutional client base, managing the end-to-end client experience from pre-sales testing to onboarding, trading activity facilitation, and commercial configuration management.
Role type
Senior Institutional Operations Executive
Builds
Institutional client onboarding, trading activity, and commercial configuration for the CMC Connect technology stack
Domain
Financial services / Institutional electronic trading
Required skills
Business process change management, Technology implementation, Institutional electronic trading support, Web Services/APIs, FIX protocol, Financial markets knowledge, Stakeholder relationship building, Strategic client service focus, Analytical and reporting skills, Attention to detail
Preferred skills
Institutional derivatives business knowledge, Regulatory and legislative training
Technologies
CMC Connect, MT4/5 Bridges, ECNs, FIX
Responsibilities
Support technical on-boarding of new institutional clients, liaise with IT to test and rollout through the development lifecycle, maintain system configurations and back-office elements, develop relationships with key business stakeholders and third-party intermediaries, contribute to IT and product strategy, assist with business controls around client setup, ensure high-quality service and confidentiality
Seniority
Senior, hands-on IC