Agent(e) - immatriculation (minimum 30h)
Core
Frontline agent assisting members and clients with vehicle registration procedures and related administrative transactions at a service center.
Role type
Customer service agent (registration)
Builds
Vehicle registration services for CAA-Québec members
Domain
Automotive services / Insurance
Deliverable
client delivery
Required skills
Customer service, transaction processing, document verification, payment handling, regulatory compliance, communication, organizational skills, stress management, computer literacy
Preferred skills
Prior registration experience
Responsibilities
Greet clients and assess their needs, process registration transactions, verify required documents, inform clients on procedures and requirements, collect payments, ensure confidentiality and regulatory compliance
Seniority
Entry-level to Mid-level, hands-on IC
