Analyste d'affaires
Core
Business Analyst supporting various business sectors by producing complex analyses, mapping processes, and translating business needs into technical requirements.
Role type
Senior Business Analyst (ERP/CRM/SIRH context)
Builds
Business solutions and process optimizations for CAA-Québec members
Domain
Insurance/Member services + Enterprise Software (ERP, CRM, SIRH)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Business analysis, requirements elicitation, process mapping, cost-benefit analysis, UAT participation, Agile methodologies, MS-Office 365
Preferred skills
IIBA/BABOK certification, Lean Six Sigma, SaaS implementation experience, Systems analysis experience
Technologies
BPMN, UML, MS-Office 365 (Word, Excel, PowerPoint, Sharepoint, Teams)
Responsibilities
Develop complete business cases with cost-benefit analysis and recommendations; Elicit and document business requirements and user stories; Map and optimize business processes; Participate in User Acceptance Testing (UAT); Act as primary contact for assigned business sectors; Contribute to the development of the business analysis practice
Seniority
Senior, hands-on IC