Spanish/English Healthcare Virtual Assistant – Front Office, Billing & Marketing Support (Remote)
Core
Bilingual virtual assistant providing front-office coordination, billing, and marketing support for a US-based physical therapy practice.
Role type
Healthcare Virtual Assistant (Front Office, Billing & Marketing)
Builds
Patient scheduling, insurance verification, medical billing, and promotional materials
Domain
Healthcare (Physical Therapy)
Required skills
Bilingual English/Spanish, US healthcare experience, medical billing, insurance verification, EMR proficiency, Canva, credit card processing
Preferred skills
AI tools, Spruce messaging, proactive self-starter
Technologies
Prompt EMR, Spruce, ClassPass, Canva
Responsibilities
Handle patient calls, secure messaging, and appointment scheduling; Perform insurance verifications, pre-authorizations, and prior authorization processing; Handle medical billing, coding assistance, claims processing, and payment follow-ups; Manage provider credentialing documentation; Support outreach activities and create promotional materials
Seniority
Individual Contributor, entry to mid-level