Front Desk Receptionist
Core
Onsite virtual assistant supporting U.S. medical practices with patient calls, appointment scheduling, EMR navigation, insurance verification, and prescription refill workflows.
Role type
Healthcare virtual assistant (receptionist)
Builds
Patient care support and operational workflows for established U.S. medical practices
Domain
Healthcare / Medical Administration
Required skills
Medical terminology, EMR navigation, insurance verification, prescription refill workflows, English (B2+), Spanish
Preferred skills
Medical billing, high-end customer service, phone presence (via careerplan.io/jobs/C9-006-B6-767-front-desk-receptionist-at-snapscale)
Technologies
Healthcare management software
Responsibilities
Answer inbound patient calls, Schedule and confirm appointments, Navigate EMRs, Verify insurance benefits, Support prescription refill workflows
Seniority
Entry to Mid-level, hands-on IC