Program Manager - US
Core
Lead end-to-end planning, execution, and delivery of complex cross-functional programs and projects across Product, Technology, and other functions, including customer deployments, migrations, and revenue-growth initiatives.
Role type
Senior Program Manager
Builds
Complex programs and projects for business payments and cash management products
Domain
Financial Technology / Business Payments
Required skills
Cross-functional leadership, Program and project management methodologies (Waterfall, Agile, hybrid), Risk and issue management, Stakeholder management, Change management, Data interpretation and reporting, Project administration
Preferred skills
SaaS or cloud-based product background, Experience with product development lifecycle (Scrum, Kanban)
Technologies
JIRA, Confluence, MS Office/365
Responsibilities
Lead end-to-end planning, execution, and delivery of complex cross-functional programs and projects; Define program/project scope, success metrics, deliverables, timelines, and governance frameworks; Maintain strong delivery momentum through proactive risk, issue, and dependency management; Drive operational excellence by continuously improving processes, tools, and reporting practices; Implement effective governance structures (e.g., steering committees, working groups, roadmap reviews, checkpoints); Establish clear cross-functional communication models and operating rhythms; Monitor and report on program and project performance; Lead and facilitate project and program retrospectives; Support Product teams with key program and project administration; Organize and facilitate stakeholder and product initiative meetings; Lead change-management activities to drive successful adoption of new processes, technologies, and product capabilities.
Seniority
Mid-Senior, hands-on IC