Systems Administrator (Windows)
Core
Provide user support and technical assistance for Windows 11 computers, diagnose hardware/software/network issues, and support system accreditation efforts for a Research, Development, Test and Evaluation program.
Role type
Systems Administrator (Windows)
Builds
IT environment stability and system accreditation for a Naval Surface Warfare Center program
Domain
Defense / IT Operations
Required skills
Windows 11 administration, Active Directory, hardware troubleshooting, network troubleshooting, Office 365 support, patch management, STIG compliance, RMF knowledge, ACAS proficiency
Preferred skills
Linux familiarity, Bachelors degree
Technologies
Active Directory, Windows, Office 365, ServiceNow, Linux
Responsibilities
Answer user questions about Windows 11 product installation and configuration; Diagnose and resolve hardware, software, and network failures; Support specialized engineering and scientific development software; Install software releases, evaluate patches, and resolve Information Assurance Vulnerabilities; Coordinate incident tickets and change requests via ServiceNow; Maintain organizational mailboxes; Develop and maintain IT procedures; Support system accreditation with the ISSO; Monitor system configurations to protect data integrity; Prepare monthly progress and status reports.
Seniority
Mid-level, hands-on IC